Terms & Conditions

Money Back Guarantee

We offer a 100% Money Back Guarantee on what we sell. If for any reason you are not satisfied with any of the products you receive, you may return themfor a full refund (custom crutches are excluded) up to 14 days from the invoice date. Refunds will be given on the cost of the product only, this does not include shipping or any other charges incurred. All products must be returned in original resalable condition, without damage. Please make sure the measurements are correct on custom crutches, as these are exempt from the Money Back Guarantee. Replacements will only be supplied if there is a manufacturer’s defect or your crutches are not made to the measurements given.